1. Introduction

Welcome to Mo'asses, operated by Plan Click LLC ("we," "our," or "us"). Mo'asses is a Software-as-a-Service (SaaS) platform that provides AI-powered document automation and template generation tools for business planning and documentation purposes. We are a technology platform, not a financial services provider, financial advisor, or brokerage service. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you access and use our services, website, and platform (collectively, the "Services").

2. Information We Collect

We collect information that you provide directly to us and information we collect automatically through your use of our Services. This allows us to provide and improve our Services.

2.1. Information You Provide to Us

• Account Information: When you register for an account, we collect your full name, email address, password, and any other information you choose to provide, such as a profile picture or biography.
• Project & Business Data: You may provide detailed information about your business ideas and projects, including project names, descriptions, founder details (names, ownership shares, national IDs), customer profiles, and business addresses.
• User-Generated Content: We collect all content you create, upload, or store within our platform. This includes the text and data within your documents, information submitted for AI-powered generation, and messages exchanged with our AI assistant.
• Payment Information: When you subscribe to a paid plan, we collect payment information through a secure payment processor. This includes your name, and billing information. We do not store your full credit card details on our servers.
• Collaboration Information: If you invite others to collaborate on your projects, we collect their email addresses and manage permissions and roles associated with them.

2.2. Information We Collect Automatically

• Usage and Analytics Data: We log usage data when you interact with our Services. This includes the features you use, the AI models you select, the status of research tasks, and other actions you take on the platform.
• Device and Connection Information: We collect information about the device you use to access our Services, such as your IP address, operating system, browser type, and device identifiers.
• Error and Performance Data (via Sentry): We use Sentry for error tracking and performance monitoring. When an error occurs, we may collect technical data, including stack traces and device information, to help us diagnose and resolve the issue.
• Session Replay (via Sentry): To improve user experience and debug issues, we utilize Sentry's session replay functionality. This service records your interactions on our platform, such as clicks and navigation. Sensitive information is automatically redacted by the service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and enhance our Services, including generating documents and conducting AI-powered research.
• To process your payments, manage your subscriptions, and prevent fraudulent transactions.
• To personalize your experience and deliver content and features tailored to your interests.
• To communicate with you, including sending service-related announcements, updates, and support messages.
• To monitor and analyze trends, usage, and activities to improve our Services and develop new features.
• To ensure the security of our platform by detecting and preventing technical issues, fraud, or abuse.
• To comply with our legal obligations and enforce our terms and policies.

4. How We Share Your Information

We do not sell your personal data. We may share your information with the following third parties under specific circumstances:

• Service Providers: We work with third-party service providers for payment processing and error and performance monitoring (Sentry). These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• AI Model Providers: To provide our AI features, we send relevant content from your documents and projects to AI model providers like OpenAI and Google. We have data processing agreements in place with these providers to ensure the confidentiality and security of your data.
• Collaborators: When you share documents or projects, the collaborators you invite will be able to see the content you have given them access to, as well as your name and profile picture.
• Legal Requirements: We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the Service to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

6. Data Security and Retention

We implement robust technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based service is 100% secure. We retain your personal data for as long as your account is active or as needed to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have certain rights regarding your personal information. You can access and update your account information through your profile settings. You can also request the correction or deletion of your data by contacting us. Depending on your location, you may have additional rights, such as the right to data portability or to object to certain types of processing.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
privacy@moasses.com